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Commercial security for Newcastle & the surrounding areaAccess · Surveillance · Protection
NewcastleAccess Control

Privacy notice

Privacy & Your Enquiry

How the information you submit is used, and the choices you have about it.

Information You Send

The enquiry form collects your name, email address, optional phone number, selected service and message. It also identifies the website through which the enquiry was sent. Please provide business enquiry information only and leave out security credentials, sensitive drawings and incident recordings.

How Enquiries Are Used

We use enquiry information to understand and respond to your request. Your agreement is requested on the form before your enquiry and contact details may be passed to a suitable local firm. That firm may contact you about the service requested and will be responsible for explaining its own information practices.

The agreement relates to handling your enquiry, rather than permission for unrelated marketing. If you prefer not to agree to sharing, do not submit the form. You can ask a privacy question without providing details of your security arrangements.

Processing, Sharing And Storage

Enquiry information is processed for the purpose you request and, where applicable, on the basis of your consent to sharing. Website hosting and form delivery providers may process information as needed to operate the service. Information should be kept only for as long as needed to handle the enquiry and meet relevant record-keeping duties, then deleted or anonymised.

No sale or wider distribution of your enquiry is authorised by the form agreement. Access should be limited to those involved in handling your request. If a service provider proposes a new use, it should explain that use separately.

Your Choices And Rights

Depending on the circumstances, you may request access to your information, correction, deletion or a restriction on processing. You may also object to certain processing or withdraw consent to future sharing. Withdrawal does not reverse processing that was already lawful.

Use the contact form and choose “Not sure yet” to send a privacy request, identifying the earlier enquiry without repeating sensitive details. You can also raise concerns with the Information Commissioner’s Office.

Cookies And External Services

This static website does not set analytics or advertising cookies in its own code. Fonts are requested from Google Fonts, which receives technical connection information such as an IP address. The hosting service may process technical logs for delivery and security.

Links to guidance open external websites with their own privacy practices. If analytics or other optional tracking is added in future, this notice and any required consent controls must be updated before it is used.